Emerging IT Outsourcing Trends

Technology is ever-growing, which is why all industries must be equally adaptive to changes that they face every year. Have you ever pondered why IT outsourcing has become so popular recently? This is because, in the past, large companies have been able to handle all of their IT requirements by themselves. However, as technology advances and gets more sophisticated, a company's ability to handle everything on its own is becoming increasingly difficult.  

This is where outsourcing comes in. Outsourcing allows you to focus on your core strengths while leaving other responsibilities to a third party, giving you the competitive advantage, you need in today's marketplace. 
 
So, what are some emerging IT outsourcing companies trends that you should watch out for in 2022 and beyond? Read on to find out!  

1. More organizations are turning to cloud computing   

With collaboration being a critical element in outsourcing, cloud-based technologies enable collaboration on multiple levels, seamlessly, remotely, and securely on a cloud-based platform. As more businesses move their infrastructure to the cloud, outsourcing firms are increasingly offering cloud-based services.  

The development of cloud technologies has significantly helped businesses around the world. Companies require secure online data centers and data protection. Companies seek to employ cloud technology to speed up their business processes and boost the efficiency of their data operations since there is a great requirement to store more and more data. Surely, the market for cloud consulting services will undoubtedly continue to expand in the coming years, and companies will increasingly turn to outsourcing providers for assistance.

2. More businesses are using AI   

Artificial Intelligence (AI) is surely an emerging topic when it comes to the IT outsourcing trends that will dominate 2022. With so much emphasis on customer service and experience, AI can drastically simplify company operations by processing massive amounts of data and analyzing it to improve user experiences. They can also decrease the average time it takes to respond to client complaints and queries, permitting customer service executives to focus on more complex and difficult problems and personalized services. AI also enables companies to have better control of their data and processes, integrating all areas of business intelligently.   

As demand for AI grows, companies are looking to outsource AI-driven projects or want outsourcing services providers to bring strands of AI into their existing processes. Not all businesses can develop and implement Machine Learning and Artificial Intelligence on their own in their software, which means that they will outsource these functions to providers who know the subject area to implement these functions.  

3. Robotic Process Automation   

Robotic process automation or RPA is a type of software technology that enables the creation and management of software robots with more intelligent functions. RPA can boost outsourcing operations significantly by automating repetitive processes, enabling employees to focus more on exciting and challenging tasks. RPA may help firms automate internal activities, enhance accuracy and efficiency, and focus on their core competencies and essential initiatives. Automation will encompass not only software but also physical technologies such as robots and drones, allowing outsourcing companies to manage tasks more effectively and intelligently. Companies will want to outsource RPA in 2022 and beyond because it protects them from pandemic-related restrictions and lockdowns.  

4. Developing Progressive Web Apps (PWAs)   

PWAs are web-based applications, that provide users with experiences that are similar to using apps when the users are using a web browser. Users are not required to install any app on their system. PWAs integrate the best features of the web and native applications, making the UI/UX design more intuitive and responsive.  With customers spending more time on mobile phones, developing yet another app to clog their systems can lead to them not wanting to download many apps. PWAs give companies a competitive advantage since they reach people without requiring them to download a large number of apps. They also offer a fantastic user experience. When compared to developing new apps, creating PWAs is much easier. Companies may be able to reduce their expenses as a result of not having to build separate apps for multiple operating systems.  

How do you think these fit into the IT outsourcing trends of 2022? Companies will increasingly look towards IT development firms that can build this technology for them. Outsourcing service providers who can train developers to work on PWAs will reap significant benefits.   

5. Cybersecurity   

Enterprises are vulnerable to cyber-attacks and new forms of threats as technology evolves and diversifies at an exponential rate, and employees access networks remotely. The digitization of business management has led to an immediate requirement to guard the company’s networks, data, and infrastructure. With more firms transferring their data to the cloud and more employees accessing networks remotely, better cybersecurity measures are required to maintain infrastructures secure.  As a result, businesses will seek out cybersecurity specialists who safeguard their data, software, and infrastructure against attacks both on and off the cloud. It's also critical to develop new, more stringent standards for monitoring and controlling remote employee access to business networks and systems.  

Understanding the IT outsourcing trends in 2022 can help companies to plan, devise and implement business and software strategies that enable them to compete in a world where technology takes the lead.   

Importance of Outsourcing  

Global competition is fierce, driving companies to constantly improve their business processes through innovation. However, innovation can be costly and it is difficult to find skilled employees and new ideas. As a result, many firms prefer to outsource innovation rather than develop it from scratch. These facts show that outsourcing innovation is the only way forward for many firms for the following reasons:  

1. Cost advantages

The most visible advantage relates to the cost savings that outsourcing brings about. You can get your job done at a reduced cost and with better quality as well.  

2. Increased efficiency

When you outsource your business requirements to an outsourcing partner, they bring years of experience in business practices and expertise in delivering complex outsourcing projects. Thus, they can do the job better with their skill and understanding of the domain. This leads to increased production and efficiency in the process, which benefits your company's bottom line.  

3. Focus on core areas  

Outsourcing your business processes would free your energies and enable you to focus on building your brand, investing in research and development, and moving on to higher-value-added services.   

4. Save on infrastructure and technology  

Outsourcing eliminates the requirement for infrastructure investment because the outsourcing partner is responsible for the business operations and hence provides the necessary infrastructure.  

5. Access to skilled resources  

Outsourcing allows you to reach experts who may be in short supply or unavailable locally. Outsourcing will be the correct match for you if you lack technical knowledge or the local talent pool cannot provide you with experts. Sometimes projects require specific skillsets that can be difficult to find on-site.  

Conclusion   

As you can see, 2022 will be an exciting year full of new opportunities for both companies and outsourcing providers. Even more, firms will look to outsourcing providers that can help them with AI, cloud computing, RPA, or cybersecurity.   

If you are looking for a professional outsourcing partner who can assist you with any of the above services, feel free to contact us. We are a specialized IT outsourcing provider who has been working in this industry for decades and we would be happy to answer all your queries about how our developers and engineers can help you transform your business!